Partially Degraded Service

About This Site

Welcome to the system status for all Webconnex Products including Redpodium, Regfox, GivingFuel and TicketSpice.

Uptime over the past 90 days. View historical uptime.
Registration Operational
Control Panel Operational
Account Manager Operational
Reporting Service Operational
Check-in Service Operational
Ticket Scanning Service Operational
Payment Gateways Operational
Stripe Operational
Authorize.net Operational
Sage Operational
Webconnex Payments (Formerly Wave Payments) ? Operational
eProcessing Operational
Stripe API Operational
Partners Degraded Performance
AWS ec2-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS route53 Operational
AWS elasticache-us-west-2 Operational
AWS cloudFront Operational
AWS ses-us-west-2 Operational
AWS s3-us-standard Operational
AWS s3-us-west-2 Operational
SMS Delivery and Creation Operational
SMS Donations and Delivery Degraded Performance
Public API ? Operational
90 days ago
100.0 % uptime
Today
E-mail service Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Global Tech Outage Affecting Credit Card Transactions
Resolved - This incident has been resolved.
Jul 19, 15:06 PDT
Update - We are seeing all systems operational and successfully processing transactions. We will continue to monitor over the next several hours.
Jul 19, 07:56 PDT
Update - As of 7:30am PST, all payment processing for all payment processors and card brands are operational again. We will continue to monitor their status during this global technology outage.
Jul 19, 07:56 PDT
Update - Global Tech Outage Affecting Credit Card Transactions
There currently is a global technology outage affecting banks, airlines, and companies around the world which is impacting credit card transactions today. Credit card transactions have been intermittent across all payment providers and card brands. We are beginning to see transactions return and are monitoring it closely
Jul 19, 07:00 PDT
Update - We are continuing to monitor for service interruptions.
Jul 19, 02:45 PDT
Monitoring - We believe the issue has been resolved. We will continue to monitor to ensure no further interruptions of service.
Jul 19, 01:02 PDT
Identified - The issue is identified, but we are continuing to wait on our partner for an update for their service. Until this happens we may continue to see degraded performances on payments/submissions on pages.
Jul 18, 16:05 PDT
Monitoring - The threshold of errors from our partner has drastically dropped. It is calibrating itself back to a normal rate. We are continuing to monitor our partners error rate.
Jul 18, 15:58 PDT
Update - We are continuing to investigate this issue.
Jul 18, 15:57 PDT
Investigating - We are seeing a partial outage with a third party company Webconnex uses to help with collecting payments on the Webconnex platform. You may notice some customers getting error messages when submitting payments. We are working with the third party vendor for information on a full resolution. We will update once we have more information.
Jul 18, 15:22 PDT
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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