Update - Functionality should be restored no later than Tuesday, Sept 26th. Thank you for your patience.
Sep 22, 2023 - 19:20 PDT
Update - We are continuing to work on restoring this functionality. While we do not have an ETA on a resolution we will provide an update this afternoon.
Sep 22, 2023 - 07:20 PDT
Identified - Confirmation emails will not send when a registration is completed on a page in "Preview Mode." We are working to restore this functionality and will post an additional update tomorrow. No other aspects of our email service are impacted.
Sep 21, 2023 - 16:18 PDT
Welcome to the system status for all Webconnex Products including Redpodium, Regfox, GivingFuel and TicketSpice.
Registration
Operational
Control Panel
Operational
Account Manager
Operational
Reporting Service
Operational
Check-in Service
Operational
Ticket Scanning Service
Operational
Payment Gateways
Operational
Stripe
Operational
Authorize.net
Operational
Sage
Operational
Webconnex Payments (Formerly Wave Payments)
WePay (Webconnex Payments) is currently experiencing an outage impacting incoming payments.
Their team has been made aware of the situation and they are quickly working on a resolution. As soon as we have updated information we will be sure to share it with you.
Operational
eProcessing
Operational
Stripe API
Operational
Partners
Operational
AWS ec2-us-west-2
Operational
AWS rds-us-west-2
Operational
AWS elb-us-west-2
Operational
AWS route53
Operational
AWS elasticache-us-west-2
Operational
AWS cloudFront
Operational
AWS ses-us-west-2
Operational
AWS s3-us-standard
Operational
AWS s3-us-west-2
Operational
SMS Delivery and Creation
Operational
SMS Donations and Delivery
Operational
Public API
Webconnex Public Reporting API
Operational
90 days ago
100.0
% uptime
Today
E-mail service
Degraded Performance
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.