All Systems Operational

About This Site

Welcome to the system status for all Webconnex Products including Redpodium, Regfox, GivingFuel and TicketSpice.

Uptime over the past 90 days. View historical uptime.
Registration Operational
Control Panel Operational
Account Manager Operational
Reporting Service Operational
Check-in Service Operational
Ticket Scanning Service Operational
Payment Gateways Operational
Stripe Operational
Authorize.net Operational
Sage Operational
eProcessing Operational
Stripe API Operational
Webconnex Payments ? Operational
Partners Operational
AWS ec2-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS route53 Operational
AWS elasticache-us-west-2 Operational
AWS cloudFront Operational
AWS ses-us-west-2 Operational
AWS s3-us-standard Operational
AWS s3-us-west-2 Operational
SMS Delivery and Creation Operational
SMS Donations and Delivery Operational
Public API ? Operational
90 days ago
100.0 % uptime
Today
E-mail service Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 21, 2025

No incidents reported today.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
Editing Orders In Control Panel Temporarily Unavailable
Resolved - Editing orders has been restored.
May 14, 22:18 PDT
Update - We are starting the process of restoring edit order. It should be available within 1 hour.
May 14, 20:57 PDT
Update - We continue to test Edit Order functionality. We will provide an additional update at 6pm PST today.
May 14, 15:10 PDT
Update - We are continuing to test Edit Order functionality. We will provide another update at 3pm PST today.
May 14, 12:00 PDT
Update - Restoring the ability to edit orders will extend into Wednesday May 14th. We will provide an update by 12pm PST.
May 13, 21:09 PDT
Identified - We have identified the issue and are working on a resolution. We will provide an update as it becomes available.
May 13, 17:55 PDT
Investigating - We are investigating an issue when editing orders that could cause incorrect refunds or charges. We have temporarily disabled editing an order until we can resolve this issue.
May 13, 15:24 PDT
May 13, 2025
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

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