Service Under Maintenance

About This Site

Welcome to the system status for all Webconnex Products including Redpodium, Regfox, GivingFuel and TicketSpice.

Registration Operational
Control Panel Operational
Account Manager Operational
Reporting Service Operational
Check-in Service Operational
Ticket Scanning Service Operational
Payment Gateways Operational
Stripe Operational
Authorize.net Operational
Sage Operational
Webconnex Payments (Formerly Wave Payments) ? Operational
eProcessing Operational
Stripe API Operational
Partners Under Maintenance
AWS ec2-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS route53 Operational
AWS elasticache-us-west-2 Operational
AWS cloudFront Operational
AWS ses-us-west-2 Operational
AWS s3-us-standard Operational
AWS s3-us-west-2 Operational
SMS Delivery and Creation Operational
SMS Donations and Delivery Under Maintenance
Public API ? Operational
90 days ago
100.0 % uptime
Today
E-mail service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Server maintenance Jan 31, 2023 23:15-23:45 PST
Webconnex will be performing system updates during this period
Posted on Jan 25, 2023 - 10:29 PST
Past Incidents
Jan 28, 2023

No incidents reported today.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Resolved - This incident was resolved and transactions resumed normally as of 1/23 and have remained stable
Jan 24, 06:33 PST
Monitoring - Our payment partner WePay has resolved this issue, and processing transactions via the WePay (Webconnex Payments) gateway should be resolved for now.

We are still working with our payment partner (WePay) to gain insight for the path forward for any transactions that were attempted during this outage and will update once we know more.

Jan 23, 18:18 PST
Update - UPDATE: We are still seeing wide spread failures with our payment partner, WePay. We will continue to work with them for the quickest resolution they can bring. We will update you on when WePay (Webconnex Payments) is back up and running. 5:27PM PST


WePay's Engineering teams remain engaged and continue to investigate this issue.

Feel free to reach out to our support team with any questions or concerns using the chat bubble when you login to your account. As the WePay team continues to investigate the incident we are here to support you and your organization.

You can also subscribe to WePay's updates here
https://status.wepay.com/

Jan 23, 15:09 PST
Investigating - WePay (Webconnex Payments) is currently experiencing an outage impacting incoming payments.

Their team has been made aware of the situation and they are quickly working on a resolution. As soon as we have updated information we will be sure to share it with you.

Jan 23, 13:41 PST
Jan 23, 2023
Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.