Update - Functionality should be restored no later than Tuesday, Sept 26th. Thank you for your patience.
Sep 22, 2023 - 19:20 PDT
Update - We are continuing to work on restoring this functionality. While we do not have an ETA on a resolution we will provide an update this afternoon.
Sep 22, 2023 - 07:20 PDT
Identified - Confirmation emails will not send when a registration is completed on a page in "Preview Mode." We are working to restore this functionality and will post an additional update tomorrow. No other aspects of our email service are impacted.
Sep 21, 2023 - 16:18 PDT

About This Site

Welcome to the system status for all Webconnex Products including Redpodium, Regfox, GivingFuel and TicketSpice.

Registration Operational
Control Panel Operational
Account Manager Operational
Reporting Service Operational
Check-in Service Operational
Ticket Scanning Service Operational
Payment Gateways Operational
Stripe Operational
Authorize.net Operational
Sage Operational
Webconnex Payments (Formerly Wave Payments)
Operational
eProcessing Operational
Stripe API Operational
Partners Operational
AWS ec2-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS route53 Operational
AWS elasticache-us-west-2 Operational
AWS cloudFront Operational
AWS ses-us-west-2 Operational
AWS s3-us-standard Operational
AWS s3-us-west-2 Operational
SMS Delivery and Creation Operational
SMS Donations and Delivery Operational
Public API
Operational
90 days ago
100.0 % uptime
Today
E-mail service Degraded Performance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 23, 2023

No incidents reported today.

Sep 22, 2023

Unresolved incident: Confirmation Emails In Preview Mode Unavailable.

Sep 21, 2023
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.