All Systems Operational

About This Site

Welcome to the system status for all Webconnex Products including Redpodium, Regfox, GivingFuel and TicketSpice.

Uptime over the past 90 days. View historical uptime.
Registration Operational
Control Panel Operational
Account Manager Operational
Reporting Service Operational
Check-in Service Operational
Ticket Scanning Service Operational
Payment Gateways Operational
Stripe Operational
Authorize.net Operational
Sage Operational
eProcessing Operational
Stripe API Operational
Webconnex Payments ? Operational
Partners Operational
AWS ec2-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS route53 Operational
AWS elasticache-us-west-2 Operational
AWS cloudFront Operational
AWS ses-us-west-2 Operational
AWS s3-us-standard Operational
AWS s3-us-west-2 Operational
SMS Delivery and Creation Operational
SMS Donations and Delivery Operational
Public API ? Operational
90 days ago
100.0 % uptime
Today
E-mail service Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 25, 2025
Control Panel Login
Resolved - Users will have noticed the Webconnex Control Panel, and subsequently Control Panel Authentication (Login) being down for a period of 16 minutes, from 4:50-5:06 PM PST. Published pages were not affected during this time, nor were submitting of new orders/registrations.
Apr 25, 17:00 PDT
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025
Increased failure rate of Webconnex Payments Transactions
Resolved - This incident has been resolved.
Apr 21, 16:41 PDT
Monitoring - The issue impacting payment processing has been resolved. We are currently monitoring to ensure all transactions continue to process without any issues.

Additionally, we are verifying transaction records to ensure that all successful charges have been accurately reported to customers. We’ll provide a final update once monitoring is complete.

Thank you for your continued patience.
Apr 21, 11:15 PDT
Investigating - We’re currently investigating an issue impacting payment processing.
One of our upstream partners is experiencing temporary performance issues, which may be affecting payment processing. Our team is actively investigating and working closely with them to resolve the issue.

We’ll share updates as soon as we have more information. Thank you for your patience.
Apr 21, 10:28 PDT
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

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