All Systems Operational

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Welcome to the system status for all Webconnex Products including Redpodium, Regfox, GivingFuel and TicketSpice.

Registration Operational
Control Panel Operational
Account Manager Operational
Reporting Service Operational
Check-in Service Operational
Ticket Scanning Service Operational
Payment Gateways Operational
Stripe Operational
Authorize.net Operational
Sage Operational
eProcessing Operational
Stripe API Operational
Webconnex Payments ? Operational
Partners Operational
AWS ec2-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS route53 Operational
AWS elasticache-us-west-2 Operational
AWS cloudFront Operational
AWS ses-us-west-2 Operational
AWS s3-us-standard Operational
AWS s3-us-west-2 Operational
SMS Delivery and Creation Operational
SMS Donations and Delivery Operational
Public API ? Operational
90 days ago
100.0 % uptime
Today
E-mail service Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Resolved - This issue is resolved and order process reporting and exporting has returned to normal.
Mar 26, 13:44 PDT
Monitoring - We have identified the issue and the slowdown has been resolved. Please allow for 15 minutes as the system continues to recover.
Mar 26, 13:33 PDT
Investigating - We have identified an issue that is causing a slowdown in the time it takes orders to appear in Control Panel and Exports. This does not impact the ability to successfully process orders. No other features appear to be impacted. We will provide an update as more information becomes available.
Mar 26, 13:08 PDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.