Partially Degraded Service

About This Site

Welcome to the system status for all Webconnex Products including Redpodium, Regfox, GivingFuel and TicketSpice.

Uptime over the past 90 days. View historical uptime.
Registration Operational
Control Panel Operational
Account Manager Operational
Reporting Service Operational
Check-in Service Operational
Ticket Scanning Service Operational
Payment Gateways Operational
Stripe Operational
Authorize.net Operational
Sage Operational
eProcessing Operational
Stripe API Operational
Webconnex Payments ? Operational
Partners Degraded Performance
AWS ec2-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS route53 Operational
AWS elasticache-us-west-2 Operational
AWS cloudFront Operational
AWS ses-us-west-2 Operational
AWS s3-us-standard Operational
AWS s3-us-west-2 Operational
SMS Delivery and Creation Operational
SMS Donations and Delivery Degraded Performance
Public API ? Operational
90 days ago
99.98 % uptime
Today
E-mail service Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 2, 2025

No incidents reported today.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Connectivity issues
Resolved - Our platform is operational. We have restored functionality and will continue to monitor for any other issues.
Nov 18, 11:56 PST
Update - Cloudflare, which provides infrastructure for a lot of the inernet, is currently down, which is impacting sites such as Twitter, Spotify, ChatGPT, ours, etc. This is causing some pages to load slowly or time out. We’re actively working on mitigation and will update this page as we learn more. We are restoring services one by one and expect to be fully operational soon. Thank you for your patience.
Nov 18, 06:29 PST
Update - Cloudflare, which provides infrastructure for a lot of the inernet, is currently down, which is impacting sites such as Twitter, Spotify, ChatGPT, ours, etc. This is causing some pages to load slowly or time out. We’re actively working on mitigation and will update this page as we learn more. We are restoring services one by one and expect to be fully operational soon. Thank you for your patience.
Nov 18, 06:26 PST
Update - Cloudflare, which provides infrastructure for a lot of the inernet, is currently down, which is impacting sites such as Twitter, Spotify, ChatGPT, ours, etc. This is causing some pages to load slowly or time out. We’re actively working on mitigation and will update this page as we learn more. We are restoring services one by one and expect to be fully operational soon. Thank you for your patience.
Nov 18, 06:15 PST
Update - Cloudflare, which provides infrastructure for a lot of the inernet, is currently down, which is impacting sites such as Twitter, Spotify, ChatGPT, ours, etc. This is causing some pages to load slowly or time out. We’re actively working on mitigation and will update this page as we learn more. We are restoring services one by one and expect to be fully operational soon. Thank you for your patience.
Nov 18, 06:07 PST
Update - We’re currently seeing elevated errors for some requests due to an incident with our upstream caching provider (Cloudflare). Core systems are healthy; however some pages may load slowly or time out. We’re actively working on mitigation and will update this page as we learn more.
Nov 18, 05:58 PST
Update - We are continuing to work on a fix for this issue.
Nov 18, 05:46 PST
Identified - We are currently investigating connectivity issues across the platform.
Nov 18, 05:46 PST
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